AUREVIA DRESS PISTACHE

We ship worldwide. Shipping costs and delivery times will vary depending on your location and the shipping method selected at checkout.

Ready-to-ship orders are typically processed within 1–2 business days. Delivery times vary by destination:

• Lebanon: 1–3 business days
• International: 5–10 business days

Please note: Some knitwear and jewelry pieces are made to order and may require additional production time before shipping. Estimated lead times will be mentioned on the product page.

Some of our pieces—especially in our jewelry and knitwear lines—are made to order to reduce waste and support our sustainability efforts. Ready-to-ship items are clearly marked on the product page.

Many of our designs are produced in limited quantities. However, some timeless styles may be restocked or made available on a pre-order basis.

Each piece comes with specific care instructions. We recommend dry cleaning for ready-to-wear pieces and gentle cleaning with a soft cloth for jewelry. For knitwear, hand wash with cold water or dry clean.

You can refer to our Size Guide linked on each product page. If you need additional help, feel free to reach out via email or WhatsApp for personalized sizing advice.

We offer customization on select knitwear and jewelry pieces. Please contact us at info@jessica-k.com with your request, and we’ll let you know what’s possible

We accept major credit cards (Visa, Mastercard, American Express,etc.).

For international orders, customs duties and taxes may apply depending on your country’s regulations. These are not included in our prices and are the responsibility of the customer.

We accept returns within 7 days of delivery for items in their original condition, unworn and with all original packaging. To initiate a return, please email us at info@jessica-k.com.

Please note:

• Made-to-order, customized, or final sale items are non-refundable.
• Shipping fees are non-refundable.
• Customers are responsible for return shipping costs.

For full return and exchange instructions, visit our Returns & Exchanges page.

Yes, we are always open to new retail partnerships. For inquiries, please contact us at info@jessica-k.com or claudine@jessica-k.com.

We use deadstock fabrics, recycled threads, and support local artisans in our production process. Many pieces are made-to-order to avoid overproduction and reduce waste.

You can email us atinfo@jessicak.com, use the contact form on our website, or reach out via WhatsApp during business hours.